Frequently Asked Questions

Please feel free to contact/Siéntete libre de contactarnos: support@moveshootmove.com, Facebook @Move Shoot Move Rotator, Instagram @moveshootmove

Shipping

Yes, we ship worldwide.

Generally 7-20 days.

For US users, it takes 3-5 days from our US warehouses.

For users in Europe, it takes 4-7 days from our EU warehouses.

We have EU warehouses and offer free tax shipping methods, so no worries.

We offer free shipping for orders above $99 to most countries.

For orders below $99, standard shipping is $6.95.

Alternatively, if you select shipping from one of our overseas warehouses — US, EU, or AU — the cost is usually just $5.99.

General

Yes, it supports all camera.

Yes, NOMAD Phone Kit and Richard's Astro Kit - for Southern HemisphereKit are especially released for you.

NOMAD's max payload is 7.7lbs (3.5kg).

 

If your tripod can pan and tilt, yes.

If no, you might need a ball head to connect it and your tripod.

Yes, many users do it with 200mm, but we would say NOMAD usually gives the best performance with lenses below 135mm. And its max payload is 3.5 kg

Many users can have sharp images even with 200mm to 300mm, but we would say MSM usually gives the best performance with lenses below 135mm.

The Polar Scope and Wedge combo. 

Yes, basically it can track any object in the night sky.

A 5mw(Class 3B) laser will come with the kit by default.

If you could not use this laser, please check another easy polar alignment tool like phone mount: https://www.moveshootmove.com/collections/move-shoot-move-rotator/products/phone-bracket-for-polar-alignment

Please feel free to contact us (support@moveshootmove.com) if you have any questions. 

Yes. The camera is attached to NOMAD by a ballhead so as long as you can attach GoPro/DJI Action Camera to a normal ballhead, it will work. 

Yes.

Please check the battery version you have received. 
1) If it is 16340 battery, you can find the replacement battery here: https://www.ebay.com/itm/154537650526 or others. You can buy one at local or online store as long as the battery model is correct, it will work.
 
2) If it is14250 battery, you can find the replacement battery here: https://www.ebay.com/itm/143837557456?hash=item217d62f2d0:g:Ug8AAOSwdKRf5bF8
You can buy one at local or online store as long as the battery model is correct, it will work.
 
You can buy one at local or online store as long as the battery model is correct, it will work.
 
If you want to find a charger for the battery, please check this one: https://www.ebay.com/itm/223799098804 or other similar universal charger.
If you need more help, please contact support@moveshootmove.com

Veuillez vous référer aux instructions d'utilisation simples : https://move.feishu.cn/docx/HajId4y78oNA2Ix99kacG1YunRg

Si vous avez des questions, n'hésitez pas à nous contacter (support@moveshootmove.com).

It is the small pin for NOMAD. It is used to hold the mounting more tight. Please use the small wrench coming with NOMAD or the small wrench coming with laser to tighten it from the backside of the plate like how you tighten the ballhead. 

please check how to use it here:https://drive.google.com/file/d/18epOp5qvmJWiziOmrFgwaUaM08n2gaF7/view

Please feel free to contact us (support@moveshootmove.com) if you have more questions.

Please follow this guide to calibrate the laser: https://docs.google.com/document/d/1kI0wbfBdqEI6wdLNkPOs8uo3PhDWfkDVAe2rb8cpMdk/edit?usp=sharing

Just in case you may wonder, the big gold screw is for holding the spring inside, please do not adust this screw. 

The tracker remains the same, but the accessories differ due to variations in polar alignment methods and wedge usage.

1. Wedge Modification: Richard adds a 360-degree panorama base beneath the wedge, allowing for smoother adjustments alongside its original fine-tuning panning.

2. Polar Alignment Tool: A unique phone mount is used for alignment:

  • Attach the phone mount to the wedge.
  • Adjust the wedge and panning base for alignment.
  • Tighten the wedge and panning base after alignment.
  • Replace the phone mount with NOMAD for regular setup.

3. Additional Features: The kit includes a V mount and a low-gravity double-panning ballhead.

Originally designed for the Southern Hemisphere, Richard’s kit can also be used in the Northern Hemisphere by aligning with Polaris or NCP.

 
You can use the ballhead you have to connect NOMAD to tripod. The ballhead in the kit is used to connect the camera onto NOMAD. The laser is for polar alignment, pointing the laser to the Polaris is ok. The tracker is to track the sky, please refer to the setup picture attached.
 
 
Or you can check this video guide:https://www.youtube.com/watch?v=IGoXtismhpM

In this case, polar alignment tool phone mount is recommended so if you already have a ballhead, you can check the most budget friendly kit-MSM Phone Mount kit  Or Full Kit Richard Astro Kit 

Kits Lens <135mm Lens >135mm No laser Country Southern Hemisphere Northern Hemisphere Novice Friendly Popularity
Starter Kit YES NO NO NO YES YES 2nd Popular
Phone Kit YES NO YES YES YES YES  
Richard's Astro Kit for Southern Hemisphere YES YES YES YES YES YES  
Complete Kit YES YES YES YES YES YES Most Popular

Please feel free to contact us- support@moveshootmove.com if you have any questions.

  1. Improved attachment points. The previous manufacturing tolerances were fine for Astro-landscape but deep-sky needs a firmer foundation.

    1. The MSM Rotator, due to its design, required specific weight positioning to keep the ball head secure; this has been completely eliminated.  

    2. The laser now screws into the tracker eliminating any chance of wobble.  

    3. The industry standard quick-release plate on the bottom is secured in 2 places preventing any twisting of the tracker on its mount.  

  2. Improved load capacity.  

    1. The hardware has been built to withstand twice the amount of torque as the MSM Rotator. 

    2. Where the MSM Rotator was only designed for wide-angle Astro-landscape, the MOVE SHOOT MOVE NOMAD has been designed with wide-field deep-sky use in mind.  

    3. Availability of an optional counterweight system for more experienced users to go even deeper.

  3. Simplified operation.  By designing and building a device with a narrower focus we were able to make it better while keeping the size down.

    1. One 3-position switch; Northern hemisphere, Southern, or Off.  

    2. In order to improve on our goals of ease of use and portability, the non-tracker function of the MSM Rotator has been left off, greatly simplifying the operation of the new tracker.  

    3. The MOVE SHOOT MOVE NOMAD is focused on one function, star tracking.   (MOVE SHOOT MOVE NOMAD can be used to take timelapse of the night sky, but it does not have the so called Move Shoot Move timelapse mode of the previous Rotator) 

  4. Reduced size and weight.  A foremost feature of our trackers is portability. 

    1. Our users take our trackers with them even when backpacking to some of the most remote areas of the world. 

    2. We worked to make storing and transporting the tracker even easier so you'll always want to have it with you when traveling.

    3. The tracker is called MOVE SHOOT MOVE NOMAD for a reason; it is designed to travel with you wherever you go.  

Laser Pointer: Please check if your laser has threads at the front (on the head). If it does, you can use it on NOMAD with the laser adapter.
 
Polar Scope:
  • If you have Polar Scope A, it will work on NOMAD by adding a polar scope mount.
  • If you have Polar Scope B, you'll need an M4-12 nylon screw, as the original screw included with NOMAD will be too short.
Phone Mount: You can use your phone mount on NOMAD by adding a phone mount adapter /3-in-1 adapter. If you already have the laser, Polar Scope A, and phone mount, we recommend the phone mount adapter, as it can hold all three tools at the same time.