To all users who've bought the Z or V platform before 6th Feb 2021,
Then we investigated it with our factory, we found our supplier provided us with the wrong screw, it's not made of stainless steel but iron.
- Option 1: Wait for a replacement. We will send replacement screws to all of you by default. It will be sent to the same address as your last order. As a temp solution, we recommend you swap one screw from another quick release plate, 1/4'', Stainless Steel.Then, you have time to wait, the replacement may arrive you around 20 days, as currently the factory is still on holiday.
- Option 2: Buy locally. If you need it earlier, then you can buy it locally. Here is a reference link on Amzon: https://www.amazon.com/gp/product/B00KI3J7G2. Just let us know your cost, we will compensate you.
- Option 3: Love support, If you can solve it by yourself, and do not want us to send a replacement and compensate you, just let me know. Thank you for your support. We owe you too much for this. I will apply for a 20% OFF discount code for your future orders.
MSM Quality Team